Hospital CEO Forum

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Context

The Asian Institute of Management, Wallace Business Forum and Embassy of Switzerland in partnership with Novartis Healthcare Philippines are co-organizing the 2019 Hospital CEO Forum on December 12, 2019 at the Rigodon Ballroom of The Peninsula Manila in Makati City. Last year’s Hospital CEO Forum, which was themed “Creating Excellent Outcomes in the Philippine Healthcare System,” provided a venue for hospital CEOs to share ideas and practices relevant to local hospital operations and co-create value in the country’s hospital systems. With this year’s theme “Creating Excellent Outcomes with UHC,” the 2019 Hospital CEO Forum aims to gather CEOs of leading private and public hospitals in the Philippines to discuss ways local hospitals can partner with the government in fully implementing the Universal Health Care Act for the benefit of all Filipinos.

Objectives

• Provide an overview of implications of UHC on hospital operations
• Discuss challenges and recommendations on integrating primary and hospital care, establishing and operationalizing centers of excellence, and financing and financial integration in the context of UHC
• Provide a brief orientation on the application of design thinking in UHC

TIME	SESSION	SPEAKER / RESOURCE PERSON
08:00	Registration and Coffee	Event Secretariat
08:30	Opening Messages	Mr. Jugo Tsumura President and Managing Director, Novartis Healthcare Philippines Dr. Jikyeong Kang President and Dean, Asian Institute of Management H.E. Ambassador Alain Gaschen Embassy of Switzerland in the Philippines BGen. Ricardo Morales, AFP (Ret.) FICD President and CEO, PhilHealth Hon. Stella Luz Quimbo District Representative, Marikina City, 2nd District
09:00	Keynote Address	Hon. Christopher Lawrence Go Chair, Senate Committee on Health and Demography
09:30	Group photo session
09:45	Session 1: Emerging lessons on UHC implementation in Asia and Integrating primary and hospital care through UHC
	Session 1 Introduction	Session chair: Dr. Leopoldo Vega Medical Center Chief, Southern Philippines Medical Center To be represented by: Dr. Maria Elinore Concha Chief Training Officer, Southern Philippines Medical Center
	Emerging lessons on UHC implementation in Asia	Dr. Jeremy Lim Co-founder, Asian Microbiome Library (AMiLi); Co-Director, Leadership Institute for Global Health Transformation (LIGHT), National University of Singapore School of Public Health, and Partner & Head of Asia Pacific Region, Oliver Wyman
	Private hospital participation in an integrated primary and hospital care in a service delivery network: Challenges and recommendations	Dr. Eugenio Jose Ramos President and CEO, The Medical City
	Operationalizing Centers of Excellence linked to primary care providers in the context of UHC/HCPN	Dr. Relito Saquilayan Medical Center Chief, Rizal Medical Center
	Q & A	Session chair: Dr. Maria Elinore Concha
11:45	LUNCH
13:00	Session 2: Governance for UHC
	Session 2 Introduction	Session chair: Dr. Maria Corazon Consunji President and CEO, Makati Medical Center
	The role of government tertiary specialty hospitals in UHC	Dr. Rose Marie Rosete-Liquete Executive Director, National Kidney and Transplant Institute Dr. Vincent Balanag, Jr. Medical Director, Lung Center of the Philippines
	Challenges and recommendations in UHC governance structure and requirements	Dr. Noel Cortez President, Mother Teresa of Calcutta Medical Center and North Cluster Head, Mount Grace Hospitals
	Q & A	Session chair: Dr. Maria Corazon Consunji
14:30	Session 3: Financing and financial integration in the context of UHC
	Session 3 Introduction	Session Chair: Dr. Maria Elena Herrera Professor, Asian Institute of Management
	Financing options and strategies in the IRR of UHC	Dr. Israel Francis Pargas Senior Vice-President for Health Finance, PhilHealth Ms. Nerissa Santiago PhilHealth’s Acting SVP for Actuarial Services and Risk Management Sector and Office of the Actuary
	Challenges and recommendations on financing UHC and implications for private hospitals	Dr. Benjamin Campomanes SVP & Head of Medical Practice Group and Medical Director, St. Luke’s Medical Center
	Development partner’s role in addressing UHC challenges in hospital operations	Mr. Gerard Servais Senior Health Specialist, Asian Development Bank
	Q & A	Session Chair: Dr. Maria Elena Herrera
15:45	BREAK
16:00	Session 4: Design Thinking application in UHC
	Design Thinking application in UHC	Dr. Kenneth Hartigan-Go Head, Stephen Zuellig School of Development Management, AIM
16:45	Synthesis	Dr. Kenneth Hartigan-Go
17:00	Closing	Mr. Margarito Teves Managing Director, Wallace Business Forum
Ms. Kara Magsanoc-Alikpala Forum Host

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My warmest greetings to all the participants of the 2^nd Hospital CEO Forum!

In the past decade, we have seen how technology has changed the world of medicine, and made possible what used to be unimaginable.  But despite these mind-boggling advancements, the unfortunate reality is that quality healthcare remains elusive for millions of our countrymen.

This is where the role of healthcare institutions like you come in.  We believe that one sector cannot find all of the solutions necessary to improve healthcare in our country. Meaningful collaboration is the way to go if we want to effectively carry out our country’s health reforms and push our universal healthcare agenda forward.

It is my hope that you come out of this gathering with greater resolve and commitment to serve the last, the least and the lost. Let us continue working together to make our healthcare system work for better for those who are in most need.  In this day and age of technological innovation, may you never forget that our greatest weapon in uplifting the human condition is our empathy, generosity and compassion.

Maraming salamat at mabuhay po kayo!

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I convey my heartfelt greetings to the participants and organizers of the 2nd Hospital CEO Forum.

With the theme, “Creating Excellent Outcomes with UHC,” we believe that this gathering and the collaborative effort of the private and public sector towards its objectives will truly benefit the Filipino people in terms of better health outcomes through quality medicines and healthcare that is within the reach of every Filipino citizen.

Rest assured that my office will continue to work with you in implementing initiatives that would ensure the creation of a responsive healthcare system in which Filipinos feel respected, valued, and empowered.

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Congratulations to the Asian Institute of Management, Wallace Business Forum, Embassy of Switzerland, and Novartis Healthcare Philippines on holding the 2nd Hospital CEO Forum!

I am grateful for your commitment to partner with the government in fully implementing the Universal Health Care (UHC) Act to promote the health and well-being of all Filipinos. The Department of Health is one with you in wanting excellent health outcomes for our countrymen.

While we count the signing of the implementing rules and regulations (IRR) of the UHC Law as a victory for the Filipino people, this is merely the tip of the iceberg of reforms in the current health system that we are undertaking.

As we move onwards, we also go back to the heart and reason for our advocacy for UHC: Juan and Juana. The new IRR has further crystallized our vision for Juan and Juana, and enables us to create a future where they are unafraid of any financial burdens from health care through the security of the National Health Insurance Program. May the signing of the IRR further strengthen our resolve to improve health outcomes and together, let us uplift the lives of every Juan and Juana in our country.

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Congratulations on the holding of yet another Hospital CEO Forum. We laud the efforts of government, private sector, hospitals and academe towards quality health care available and affordable in the Philippines. Health is an important element in Swiss foreign policy: relying on our own excellent health system and on many innovative healthcare companies, we partner to promote the universal right to health as part of the 2030 Agenda for Sustainable Development. I look forward to another successful exchange of experiences and best practices.

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The Asian Institute of Management is proud to co-organize the 2019 Hospital CEO Forum.  As the only international management Institute offering the Master in Development Management program in the country, AIM fully appreciates the vital role of universal health care in building prosperous, inclusive and sustainable societies.  We enjoin all stakeholders in the health industry to collaborate and commit to the full implementation of the Universal Health Care Act to bring about better health care outcomes in the Philippines.

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After food, our health is the most important thing in our lives. In the past, humans lived 30 to 40 years. Today they live twice that, and do in better health. Healthcare has developed in leaps and bounds over the past century or so. And has been able to because of the collaboration between government and business. With both pouring massive amount into providing us with a healthier life. So its heartening to see us all here together in this forum seeking ways to further improve the health landscape in the Philippines.

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Congratulations on the holding of the 2019 Hospital CEO Forum. Creating excellent outcomes in health has always been at the forefront of Novartis programs and engagements with key stakeholders. In this joint effort with The Wallace Business Forum, Asian Institute of Management, and the Embassy of Switzerland in the Philippines, we hope to seize the opportunity to provide a platform for a meaningful public-private partnership for UHC implementation among HCPs, DOH, PhilHealth, Senate and Congress, and other private sector healthcare organizations. With your help and active participation, we are confident that this forum will be a successful and productive meeting of minds.

Jugo Tsumura began his professional career as an Officer of the Steel Department No.1 at the Itochu Corporation in Japan, a position he held from April 1992 to August 1996. He then moved on to PT Indonesia Sarana Steel Center in Indonesia, holding the position of Manager of the Business Department from August 1996 to September 1999. In October 2001, he then moved on to Sony Corporation in Japan as Assistant Manager, Global Marketing Office from October 2001 until November 2002, and then as Auditor in Section No.1 of the Global Audit Department from November 2002 to January 2004. He then moved to Sony Europe GmbH in Germany as Manager of Internal Audit Europe from February 2004 to June 2005. He then headed back to Sony Corporation in Japan in July 2005 as Senior Manager of the Group Planning Section, Corporate Planning Department, a position he held until March 2007.  He then moved on to GlaxoSmithKline K.K. Japan where he held several positions.  From April 2007 to October 2007 he was Corporate Officer & Vice President, Head of Marketing. November that same year until December the following year, he was the Manager of the Promotion Department, CNS Franchise.  January the following year, he was made Head of the Project Management Office, CNS Franchise until July of 2010.  He was later promoted to Department Manager of the Neurology Department of the CNS Business Unit., holding that position from August 2010 to June 2012. Immediately followed by his stint as Corporate Officer & Vice President, Head of the Neuroscience Business Unit from July 2012 to April 2015. After which he was made Corporate Officer & Vice President, Head of Marketing until May 2016.   Jugo Tsumura received his Bachelor of Arts degree in Economics in March of 1992 from the Keio University in Tokyo Japan, and later received his Master of Business Administration in International Management with Distinction in August 2001 from the Thunderbird School of Global Management in Glendale, Arizona, USA. In addition, he received his certification as Internal Auditor from the Institute of Internal Auditor in the U.S.A. Besides speaking his native Japanese, Jugo Tsumura also speaks fluent English and conversational Indonesian.

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Mr. Gaschen joined the Federal Department of Foreign Affairs in 1999 after practicing as a lawyer in the Neuchâtel Bar and the Zürich Bar. He was first assigned to the United Nations and International Organization Division. After a vote in favor of Switzerland becoming a United Nations Member State, he joined the Department Head’s cabinet. In summer 2004, he was transferred as Deputy Head of Mission to the Swiss Embassy in Bogota.

In 2007, Mr. Gaschen joined the Directorate for Resources (DR) where he worked as chief of staff. He then worked as Deputy Chief of Mission of the Embassy in Paris (2011-2015) and Beijing (2015 – 2019). Since 20 August 2019, Mr. Gaschen is the Ambassador of the Swiss Confederation to the Philippines.

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Gen. Morales started his military career as an infantry platoon leader in the Philippine Army assigned in Sulu. He served in various field assignments in Sulu, Basilan and mainland Mindanao, and also in several staff positions at the AFP General Headquarters in Camp Aguinaldo and at the Headquarters, Philippine Army. Prior to his retirement from the active service, he was Commanding General of the Headquarters and Headquarters Support Group at the Philippine Army Headquarters, in Fort Andres Bonifacio, Taguig City. He earned a Bachelor of Science degree from the Philippine Military Academy, and a Postgraduate degree in Conflict Studies from the Naval Postgraduate School in Monterey, California. He is also a Fellow of the Institute for Corporate Directors, and holds certificates in strategic planning, defense resource economics, and project management. Upon retirement from the active service, he joined the AFP General Insurance Corporation and was President and CEO of the AFP Mutual Benefit Association, Inc. Before his PhilHealth designation, he served briefly as Administrator of the Metropolitan Waterworks and Sewerage System. He views his designation as President and Chief Executive Officer of PhilHealth as both a challenge and an honor for being singled out by President Duterte to “fix the organization and eliminate corruption” at this crucial period when the Universal Health Care Law is to be launched. The new PhilHealth Chief is confident that PhilHealth will quickly regain the public’s trust and confidence who have been accustomed to the agency’s brand of quality service.

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Stella Luz A. Quimbo is the duly elected Representative of the 2^nd District of Marikina City and the Assistant Minority Leader for the 18^th Congress. She is an academician who served as a Professor and the Department Chair of the University of the Philippines School of Economics.

In 2016, she was appointed Commissioner of the Philippine Competition Commission, where she served for three years. From 2011 to 2013, she was a Prince Claus Professorial Chair Holder at Eramus University of Rotterdam in the Netherlands.

Dr. Quimbo has an extensive research portfolio in the field of Health Economics, Industrial Organization, Microeconomics, Education, Poverty, and Public Policy and Regulation. This includes her attendance in a succession of both international and local academic conferences, and authorship of numerous scientific and technical publications, one of which was acclaimed 2015 Outstanding Scientific Paper Awardee by The National Academy of Science and Technology (NAST). Later, NAST also conferred on her the Outstanding Youth Scientist Award. She was also a Freedom Flame Awardee of a German foundation for liberal politics, the Friedrich Neumann Foundation for Freedom, and a recipient of the UP President Edgardo J. Angara Fellowship and UP Diliman Centennial Faculty Grant. She obtained her BS in Economics (summa cum laude), MA in Economics and PhD in Economics from the University of the Philippines. She then spent a year at Brown University as a post-doctoral fellow at the Population Studies and Training Center. She also holds an MA in Economics for Competition Policy (with Distinction) from King’s College London.

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Dr. Maria Elinore Alba-Concha graduated from the UP College of Medicine and pursued her residency training in Family and Community Medicine at the UP-PGH. She is presently the Chief Training Officer and ISO Chairperson of the Southern Philippines Medical Center. Dr. Concha is the Chair of the Technical Review Board of the Regional Health Research Development Consortium Region XI; incumbent member of the Board of Directors of Family Medicine Educators Incorporated; incumbent member of the Philippine Academy of Family Physicians (PAFP) QA Committee; incumbent member of the Editorial Committee of the Filipino Family Physician Journal; former Regional Director for Mindanao of the PAFP; former member of the Specialty Board of Examiners of the PAFP. She is a long time public servant, a wife and a mother of 2 soccer enthusiasts.

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Dr. Jeremy Lim, Co-Director of LIGHT, is a medical doctor dually trained in surgery and public health. He founded global consultancy Oliver Wyman’s Asia Pacific healthcare practice in 2013 where he remains as a Partner, and is active in NGO work across the region, supporting multiple organizations including China Medical Board Foundation, Access Health International, Save the Children (UK) and Red Cross. He also consults for various international organizations including the World Bank, Asian Development Bank and the World Health Organization. Locally, he contributes to Singapore society as a board member of HealthServe (migrant worker healthcare charity), Dover Park Hospice (local hospice) and SNTC (government-established charity organizing affordable trust funds for special needs persons). Jeremy’s research interests focuses on healthcare financing, especially social health insurance, and digital technologies to advance Universal Health Coverage.

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Dr. Eugenio Jose F. Ramos is the President and CEO of Professional Services, Inc. (PSI), owner of The Medical City (TMC) Enterprise, which covers five hospitals in the Philippines and one in Guam and over 50 clinics in Metro Manila and in select provinces in the country. He assumed this position in September 2018 after being Senior Vice President (Medical Services Group) of The Medical City for 12 years and concurrently the CEO of TMC Iloilo for five years.

A passionate and ingenious leader, Dr. Ramos won the much coveted CEO of the Year Award in the Health Care Asia Awards 2019 held last May in Conrad Centennial Singapore.  Only a few months in office, Dr. Ramos has already broken down silos in the hospital by championing the importance of human connections and conversations that spur new potentials for innovation and organizational growth across the TMC Enterprise. Apart from encouraging strong community ties, he also introduced a matrix organizational structure, which warrants quicker interdisciplinary response and adaptation and facilitates a horizontal flow of skills. In his term, he adapted changes in physical facilities to promote a healing environment. Revenue -wise, the CEO also automated business intelligence and improved financial processes.

Dr. Ramos obtained his medical degree in 1980 from the University of Sto. Tomas. He completed his internship and residency in Internal Medicine at The Medical City (1980 -1984), and his fellowship training in adult cardiology at the UP-PGH (1985- 1986). He is a diplomate and fellow of the Philippine College of Physicians (PCP) and of the Philippine College of Cardiology.

His medical career runs parallel to a career in the corporate world from 1988 up to the present. He joined Bristol-Myers Squibb (BMS) in 1988 as its Medical Director and became its Marketing Director in 1998 until 2000. From January 2001 to June 2006, he was with United Laboratories, Inc. as VP-GM of one of the UL divisions, Biomedis, Inc.

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Dr. Relito M. Saquilayan is the Chief of the Rizal Medical Center (RizalMed). Prior to his current position, he also served as Acting Chief of the RizalMed Medical Professional Staff and Training Officer of the hospital’s Eye, Ear, Nose, Throat Residency Training Program. He is a Diplomate of the Philippine Academy of Ophthalmology and a member of the Philippine Society of Cataract and Refractive Surgery and Philippine Medical Association. Under Dr. Saquilayan’s leadership, RizalMed is well on its way to becoming a world-class health facility. Formerly known as Rizal Provincial Hospital, RizalMed is a Department of Health-retained teaching and training hospital with a 300-bed capacity. It is a recipient of PhilHealth’s “Center of Excellence Award” and the DOH “Gold Award for Ospital na Malinis at Mabango.” Dr. Saquilayan is a graduate of the Far Eastern University – Nicanor Reyes Medical Foundation. He completed his fellowship training in ophthalmology at the National Medical Center in Tokyo, Japan. He holds a Master in Hospital Administration degree from the University of the Philippines – Manila. Among his key achievements are the International Organization for Standardization (ISO) 9001:2008 and Performance Governance System (PGS)achieving Goldtrailblazer for Initiation and  Compliance.

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Dr. Maria Corazon “Cay” C. Consunji is currently the President and Chief Executive Officer of the Makati Medical Center. Her unique skill set is anchored on her extensive experience in and passion for the only objective of healthcare, improving patient outcomes. She graduated with a BS Biology, magna cum laude, a Medical Degree and a Pediatrics Residency – all from the University of the Philippines. At Johns Hopkins in Baltimore, Maryland, she pursued further training in Pediatric Critical Care, a Masters in Health Science [Finance and Management], and a Masters in Business Administration. Dr. Cay has extensive experience operating in and managing healthcare systems (in the U.S., Qatar and in the Philippines), having spent more than 25 years in the field as a clinician, a senior healthcare consultant (worked on numerous projects involving hospital strategic planning, operations and efficiency, finance, healthcare policies, physician payment issues, and other programs) and Chief Executive Officer of two tertiary medical institutions in the Philippines (Cardinal Santos and Makati Medical Center). Dr. Cay is a highly professional healthcare executive who has consistently demonstrated the ability to formulate strategies to achieve growth and efficiencies, drive excellent outcomes, create collaborative partnerships and provide inspiring leadership in managing the multidisciplinary landscape of the 21^st century healthcare industry. She robustly applies and combines her solid business insight with her medical experience to identify priorities and analyze needs, forecast goals, streamline operations and envision new program concepts.

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Dr. Liquete graduated Doctors of Medicine at the University of the Philippines- Philippine General Hospital where she was awarded Outstanding Clinical Clerk and Outstanding Medical Intern and landing tenth place in the Physicians Board Exam. She pursued her residency in General Surgery and Vascular & Transplant Surgery at the UP-PGH Department of Surgery. She had her post-graduate training at National Kidney & Transplant Institute;  Addenbrookes Hospital, Cambridge,England; University of Pittsburgh Presbyterian Hospital and visited other transplant centers in the USA, Kyoto, Taiwan. Dr. Liquete is presently the President of Transplantation Society of the Philippines (TSP), Council Member of the Asian Society of Transplantation (AST), Advance Trauma Life Support (ATLS) Faculty- American College Surgeons( ACS). She is Fellow of the American College of Surgeons (ACS) and  Philippine College of Surgeons (PCS); Associate Member of the  European Society for Organ Transplant (ESOT); Member of the International Liver Transplantation Society (ILTS); Associate Member of the Philippine Society for Ultrasound in Surgery (PSUS); Member of the Foundation for Vascular Surgery, Inc; Fellow of the Philippine Society of Transplant Surgeons(PSTS); Member of the Association of Women Surgeons of the Philippines (AWSP); Fellows of the  Philippine Society for Vascular Surgery (PSVS now PSVES); and Life Member of the Philippine Medical Association (PMA).

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Dr. Vincent Balanag, Jr. graduated Doctor of Medicine at the UP College of Medicine and pursued his residency training in Internal Medicine and Fellowship in Pulmonary Medicine at the UP-PGH. He had his Master of Science in Clinical Epidemiology from UP Manila. Dr. Balanag is a Fellow of the Philippine College of Physicians and Philippine College of Chest Physicians.  He is a member of the Asia-Pacific Society of Respirology and European Respiratory Society. He is the Past President, Philippine College of Chest Physicians and National Chairman of the Philippine Coalition Against Tuberculosis.

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Dr. Noel Cortez is the Cluster Lead for North Luzon Hospitals of Mount Grace Hospitals, Inc. (MGHI), and concurrent President of one of MGHI’s hospitals in Central Luzon, Mother Teresa of Calcutta Medical Center.

Before joining Mount Grace, he was the School Head of the Washington Sycip Graduate School of Business and Associate Professor of the Asian Institute of Management (AIM).

Noel has had 20+ years of multi-industry practice prior to his life as an academic and management consultant. His early corporate experience was in the field of Marketing and Sales in both multinational and big local companies. Noel’s rich experience as a senior executive paved the way for his foray into Organization Development, specializing in Leadership and Team Development. As consultant, he has helped organizations in industries like Telco, Media, Utility, Pharmaceutical, Energy, Cement, Hospitals, and Government. Dr. Cortez is a licensed Engineer, having received his bachelor’s degree from the University of the Philippines-Diliman, after finishing his pre-university studies from public schools. He was awarded a full scholarship by the Asian Development Bank (ADB) for his Master’s program in Business Management at AIM, culminating in an exchange scholarship at Columbia Business School, New York, where he finished his MBA in 1994. Noel received a PhD in Leadership Studies, Major in Organization Development from Ateneo de Manila University in 2013. In recent times, Noel attended a post-doctoral training on participant-centered learning from Harvard Business School.

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She is currently chairman of the strategic management department of the Asian Institute of Management (AIM) where she teaches corporate strategy, entrepreneurship and finance, and is program director of the Institute’s Master in Entrepreneurship program. 

Maya is former Chief Financial Officer of AIM and Treasurer of the AIM Scientific Research Fund, AIM’s endowment arm. She is also former research director of the AIM RVR Center for Corporate Social Responsibility. Prior to joining AIM, she was the Chief Financial Officer and Actuary of the Manufacturer’s Life Insurance Company’s Philippine office. In this position, she was also in charge of the company’s corporate planning, and internal audit functions. She was practice leader of the health care, group and risk management practices of The Wyatt Company (Philippines) – now Watson Wyatt. She was senior manager in charge of the actuarial department and group insurance services at Lincoln Philippine Life Insurance Company, a subsidiary of the Jardine group of companies. Prof. Herrera has held general management posts in other industries including insurance broking, actuarial consulting, computer software, personal care manufacturing and marketing. She is a Fellow of the Actuarial Society of the Philippines and has served in various capacities, including as Treasurer and as President, in its Board of Governors.  She has been in the global advisory council of Abelica Global, a global network of actuarial consulting firms. Maya has a Bachelor’s degree in Mathematics, cum laude, from the University of the Philippines, a Master’s degree in Actuarial Mathematics from the University of Michigan and a PhD in Organization Development from the SouthEast Asia Interdisciplinary Development Institute (SAIDI). She is a member of the Philippine Academy of Management and the International Actuarial Association.

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“Dr. Ish” to his friends and even to colleagues, corporate partners and stakeholders, and also to program beneficiaries, is currently the Senior Vice President for Health Finance Policy of the Philippine Health Insurance Corporation (PhilHealth).

 As the Chief Health Finance Executive, Dr. Ish oversees functional units which include benefits development and research, and quality assurance which is comprised of accreditation and standards monitoring. He also oversees a program management team for claims that looks into operational issues and concerns in aid of improving Corporate performance in the area of benefits delivery. He also supervises the implementation of the Reach Out Program which aims to improve communication and relationship between healthcare providers by creating streamlining projects and the PhilHealth Customer Assistance, Relations and Empowerment Staff or P-CARES who assists members and their dependents at the point-of-benefit availment and ensures that the quality of service enforced by the Corporation is observed by the accredited Health Care Institution.

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Ms. Santiago is a cum laude graduate of the University of Santo Tomas with a degree in Bachelor of Science in Mathematics major in Actuarial Science. She is conferred with the title of Associate Actuary by the Actuarial Society of the Philippines.

Prior to taking the chief actuarial role in PhilHealth, she performed actuarial work for international and well-known private insurance firms such as Philippine American Life Insurance or PhilAm Life, Watson Wyatt, and CMG Philippines; before she was invited to join the Tokyo Marine Pacific Insurance in Guam. There she stayed for six years, after which she heeded the call to bring her expertise in the government sector for which she now has become a dedicated public servant who has been sent to numerous international conferences showcasing PhilHealth as a premier state social health insurance provider implementing innovative strategies in advancing universal health care. At present, she is the Acting Senior Vice President, Chief Actuarial Executive and concurrent Chief Finance Officer of the Philippine Health Insurance Corporation.

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Dr. Benjamin S. A. Campomanes, Jr., was the Assistant Head for Professional Services of St. Luke’s Medical Center Global City from 2012 to 2017 prior to his new position. He was also the former Chairman of the Department of ENT – Head & Neck Surgery at St. Luke’s Quezon City from 2006 to 2009, and Chairman of the same Department in St. Luke’s Global City from 2012 to 2014. He earned his Doctor of Medicine degree at the University of Santo Tomas, and took his residency training in ENT – HNS in the same Institution. He has a subspecialty in Rhinology with Clinical Fellowships in Charing Cross/Royal Brompton Hospital, University of Utrecht, and University of Graz. Before his recent appointment, Dr. Campomanes was an Associate Professor at the University of Santo Tomas College of Medicine and Surgery, and an Off-Country Asia Pacific Medical Expert for GlaxoSmithKline.

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Mr. Gerard Servais is a Senior Health Specialist in the Human and Social Development Division, Southeast Asia Department of the Asian Development Bank (ADB). He processed and managed projects in Cambodia, Indonesia, Lao PDR, Myanmar, Philippines, and Viet Nam, focusing on health security, local health care services, and health human resources development.  Prior to his current position, Mr. Servais is a medical doctor. He worked for 20 years in Africa and Asia for the charity Médecins Sans Frontières and for the German International Cooperation Agency (GIZ).  A national of Belguim, Mr. Servais holds a Master of Public Health Degree from the Harvard School of Public Health in 1995 and received a Master of Business Administration Degree from the university of Leuven – Ghent in Belgium in 2015.

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Dr. Kenneth Hartigan-Go is Head of the Zuellig School of Development Management. Dr. Hartigan-Go was formerly Undersecretary at the Philippine Department of Health, and his portfolio covered health regulations, health and trade, private public partnership, supply chain management, and innovations.

Previously, his government posts also included being the Director General for Food and Drugs Administration (October 2012- October 2014); Deputy Director of the Bureau of Food and Drugs (1999-2001); and Manager of the Philippine National Drug Policy program. He was the founding Executive Director of the Zuellig Foundation from 2001 to 2009.        From 2013-2016, he actively advised the Chair of the APEC’s Life Science Innovation Forum (LSIF) executive board and was a substantive lead for APEC matters on LSIF, Health Working Group, and the SME working group. Dr. Hartigan-Go holds Doctor of Medicine degrees from the University of the Philippines College of Medicine (1985), and from Newcastle University UK (1998, PhD equivalent, in Clinical Pharmacology). He recently was conferred Fellow of the Royal College of Physicians (Edinburgh), a Fellow of the American College of Physicians, Honorary Fellow of the Academy of Medicine, Singapore and Honorary Fellow of the Singapore College of Physician since 2017and the current Immediate Past President and a Regent (board) of the Philippine College of Physicians.

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Mr. Gary Teves is currently the Chairman of Think Tank, Inc.; Senior Adviser of Acudeen Technologies; Member of Strategic Committee of P.J. Lhuillier Group of Companies; Director of Pampanga Sugar Development Co (PASUDECO). He is also Independent Director of Petron, Atlantic Aurum Investments Philippines Corporation, AB Capital Investment Corp.,  San Miguel Corporation, Alphaland Balesin Island Club, Inc., Alphaland Corporation, Alphaland Marina Club, Inc, Atok-Big Wedge Co., Inc. And the City Club at Alphaland Makati Place, Inc.  Mr. Teves was previously Board Adviser of the  Bank of Commerce, Secretary of Department of Finance, Governor for the Philippines of World Bank Group, Asian Development Bank and Philippines and International Fund for Agricultural Development, Alternate Governor for the Philippines, International Monetary Fund, Chairman, Land Bank of the Philippines,  Deposit Insurance Corporation, Trade & Investment Development Corporation of the Philippines, Home Guaranty Corporation, National Power Corporation, Power Sector Assets and Liabilities Management Corporation, National Transmission Corporation, NEDA-ICC Committee Privatization Council; Co-Chair, Capital Market Development Council; President and CEO of Land Bank of the Philippines. Mr. Teves was awarded as “2009 Finance Minister of Year/Asia” by London-based The Banker Magazine.

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Kara Magsanoc-Alikpala is the Founding President of the ICANSERVE Foundation, a Philippine-based advocacy group that promotes early breast cancer detection, accurate diagnosis and timely treatment through multimedia platforms and community-based programs in partnership with local government. She is the Vice President of the Cancer Coalition of the Philippines , prime mover behind the Cancer Act or the National Integrated Cancer Control Law enacted last February 2019.  She is a member of the Global Action for Cancer Patients, an international advocacy group focused on patient value. Alikpala is co-author of the study released in October 2017, “Patient Centricity In Cancer Care” published by the Frontiers in Pharmacology, section Pharmaceutical Medicine and Outcomes Research. She is a Member of the Board of Trustees of the Philippine Alliance of Patient Organizations and a Member of the Committee on Patient, Family and Community Engagement of the Philippine Health Research Ethics Board. She is a broadcast journalist and documentary filmmaker. She founded Storytellers International and is a contributing producer to CNN International. She took an executive course on Health Technology Assessment from the London School of Economics, and holds a Masteral degree from Boston University in M.S. Journalism. She is a breast cancer survivor of over twenty years.